WhatsApp Bots
Your customers live on WhatsApp.Handle them there.
We build bots that handle the entire customer interaction — ordering, questions, payments, follow-ups — so your team only steps in when it genuinely matters.
Typical projects: ₹35,000 – ₹1,50,000 one-time.
How it works
Customer sends a message. Bot handles the rest.
Customer messages
They send 'hi' to your WhatsApp. The bot greets them, shows your menu, guides them to checkout.
You get notified
Order lands in your dashboard instantly. Review, accept, or reject — from your phone.
Fully automated
Payment link sent, confirmation delivered, records updated — all without you touching it.
Key facts
Average bot response time to a customer message — no human delay, no missed orders while your team is offline or asleep.
Every bot is built on the official Meta WhatsApp Business API and follows Meta's WhatsApp Business Policy, so there is no number-ban risk.
Payments are collected inside the conversation via Razorpay, Stripe, or UPI deep links, with instant order notifications to your team.
What's included
Built for real business ops
Never miss an order at 2am
Full ordering experience inside WhatsApp — menu, cart, checkout, confirmation. No app download, no link to click.
Stop the appointment back-and-forth
Customers pick a slot, get confirmed, and receive reminders — all inside WhatsApp. No back-and-forth, no phone tag.
Re-engage customers who've gone quiet
Reach past customers with promotions, restock alerts, or appointment reminders — straight from your WhatsApp number.
Collect payment inside the chat
Send a payment link mid-conversation. Customer pays in-browser. You get notified instantly.
See every order in one place
Accept, reject, and track orders or bookings from a clean web panel — not by reading every chat manually.
Answer the same question once
Handle your top 20 repeated questions automatically. Pricing, hours, availability — answered without lifting a finger.
Tech stack
What powers the bot
Reliable infrastructure built on the official WhatsApp Business API — not third-party workarounds that can get your number banned.
Messaging layer
Official API only. No unofficial libraries, no ban risk. Messages are delivered through Meta's own infrastructure.
Bot logic
Conversation flows are structured, not freeform — so the bot always knows what to do next and never goes off-script.
Payments
Payment links sent mid-conversation. Customer pays in-browser; you get notified instantly with order details.
Storage & state
Conversation state, order history, and customer data are stored cleanly — queryable and exportable at any time.
Dashboard
A clean web panel for your team to manage orders, see conversation logs, and control the bot — no WhatsApp app needed.
Notifications
When an order needs human attention, the right person gets pinged — on whatever channel they already use.
Built for your team
You don't need to be technical to run it.
Your staff manages the bot from a simple dashboard. No command line, no JSON files, no developer dependency for day-to-day operations.
Dashboard on any device
Accept, reject, or reassign orders from your phone or laptop. The panel is responsive and works on everything.
Edit responses without code
Common replies — prices, hours, FAQs — are editable from the dashboard. Update them yourself without calling us.
Pause the bot anytime
One toggle to pause the bot and route all messages to a human. Useful during busy periods or when something unexpected happens.
Order & conversation logs
Full history of every conversation and order — searchable, filterable, exportable. No data lost, ever.
Instant order alerts
New orders land in your dashboard and trigger a notification on WhatsApp, email, or Slack — whichever you prefer.
30-day support window
After launch we stay on for 30 days to iron out edge cases, retrain responses, and make sure your team is comfortable.
Privacy & security
Your customers' data is handled with care.
WhatsApp conversations contain real customer information. We build every bot to handle that responsibly — not just functionally.
Official API — no number ban risk
We use only the official Meta WhatsApp Business API. Unofficial libraries that scrape WhatsApp can get your number permanently banned. We never use them.
Customer data stays in your database
Order data, customer names, and phone numbers are stored in your own database — not ours. You own and control all of it.
Minimal data retention
Conversation history is retained only as long as needed for operations. Old records are cleared on a schedule you define.
Dashboard access control
The admin panel requires login. Role-based access means staff see only what they need — order managers don't see bot configuration.
FAQ
WhatsApp bot FAQs
How much does a WhatsApp bot cost in India?+
Most Outbuiltit WhatsApp bots for Indian SMBs are a one-time build of roughly ₹35,000 to ₹1,50,000 depending on flows (ordering, booking, payments, dashboard), plus Meta's standard WhatsApp Business API conversation charges and a small hosting cost. We give a fixed quote after one scoping call.
Can I automate my restaurant orders on WhatsApp?+
Yes. We build the full ordering experience inside WhatsApp — menu, cart, checkout, payment link, and confirmation — with new orders landing in a web dashboard your staff accept or reject from a phone. No app download for the customer.
Will using a WhatsApp bot get my number banned?+
No. We build only on the official Meta WhatsApp Business API and follow Meta's WhatsApp Business Policy, including opt-in for broadcasts and pre-approved message templates. We never use unofficial scraping libraries, which are what get numbers permanently banned.
Can the bot collect payments inside the chat?+
Yes. We integrate Razorpay, Stripe, or UPI deep links. A payment link is sent mid-conversation, the customer pays in-browser, and you are notified instantly with the order details.
Can my staff manage the bot without being technical?+
Yes. Common replies, prices, and hours are editable from a dashboard, the bot can be paused with one toggle to route messages to a human, and full conversation and order logs are searchable and exportable.